One Device. One Experience. Fully Supported.

The College-Provided Laptop Program gives students a consistent, secure and fully supported learning device for use at school and at home. Standardising the platform helps reduce technical disruption and provides reliable access to the tools students need for learning.

• Reliable classroom experience
• Improved cyber security and online safety
• Faster technical support and repair coordination
• Consistent software and settings across classrooms
• Access to Microsoft 365 and College learning platforms
• Managed updates, security controls and digital wellbeing safeguards
• Continuity of learning through loan devices while eligible repairs are completed

• Surface Pro 12 Copilot+ PC
• Surface Keyboard
• Surface Slim Pen 2
• STM DUX rugged protective case
• USB-C charger
• Windows 11 Pro
• Microsoft 365 applications
• College learning software and platforms
• College-managed security and online safety controls
• Trinity ICT support and warranty coordination
• Three years Microsoft Complete for Schools protection
• Access to a loan device while an eligible repair is underway, subject to availability
• Student printing through the College printing service

CPLP is more than the physical device. Students receive a College-configured environment with learning, productivity, creativity, online safety and support services. 

Windows Hello facial recognition

Students can securely sign in using facial recognition, reducing password-related disruption while maintaining a secure sign-in experience.

Managed security

• College-managed configuration

• Automatic operating system and security updates

• Microsoft security controls

• Internet filtering and student safety monitoring

• Applications and settings configured to Trinity College standards

Warranty care, support and repair coordination are handled through Trinity College ICT. Students should report issues to the ICT Service Desk rather than arranging an external repair.

Continuity of Learning
Where a device requires an eligible repair, a loan device will be made available, subject to availability, so the student can continue accessing learning resources while the repair is being completed.

What's Covered

• Eligible hardware faults and warranty repairs
• Accidental damage covered under Microsoft Complete for Schools
• Examples may include cracked screens, accidental drops, liquid spills and eligible USB-C/USB port damage
• Assessment, warranty liaison and repair coordination through Trinity ICT

What's Not Covered

• Lost devices
• Stolen devices
• Deliberate or malicious damage
• Lost accessories, including the keyboard, Slim Pen, charger or protective case
• Unauthorised or external repairs
• Cosmetic damage that does not affect operation

Loss of Theft

• Report the incident immediately to the ICT Service Desk.
• A police report may be required where theft is suspected.
• Families may be responsible for replacement costs.
• Families should consider whether their household insurance provides suitable cover for a student device away from home.

At the end of the three-year cycle, the College-issued laptop, keyboard, Slim Pen, charger and protective case must be returned to Trinity College. The device is securely decommissioned and removed from the College-managed environment.

Where the device and required accessories are returned in good condition, as assessed under the approved program terms, an approximate $300 return credit is applied to the family fee account.

What happens if the laptop breaks?
Students should take the device to Trinity ICT. The team will assess the issue, coordinate the warranty or accidental damage process, and arrange a loan device while an eligible repair is underway, subject to availability.

Is loss or theft covered?
No. Loss and theft are not covered by Microsoft Complete for Schools. The incident must be reported immediately, and families may be responsible for replacement costs.

Can students arrange their own repairs?
No. Warranty and repair care should be handled through Trinity ICT. Unauthorised or external repairs may not be covered.

Can my son install software?
Students should use software provided or approved by the College. The Student Information Guide states that applications outside those provided by the College must not be installed.

What software is included?
Students receive access to Microsoft 365 and College-supported learning tools. 

Does the program include printing?
Students have access to the College printing service. Marketing and ICT should confirm whether this is described as free printing or an included printing allocation.

Is a protective case included?
Yes. An STM DUX protective case is supplied as part of the CPLP package.

Do students keep the laptop at the end of the cycle?
The laptop and supplied accessories must be returned at the end of the three-year cycle. Following secure decommissioning and condition assessment, an approximate $300 return credit may be applied to the family fee account in accordance with the approved program terms. 

What happens if we already own a suitable laptop?
Participation depends on the student’s 2027 year level. CPLP is mandatory for Years 7 and 10. Other year levels should refer to the participation table and approved BYOD transition arrangements.